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Sonesta Charlotte Lower South End, Charlotte
80US$
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Key details
About the Hotel
5700 Westpark Drive,
Charlotte,
North Carolina,
United States of America,
28217,
North Carolina
The 4-star Sonesta Charlotte Lower South End stands in Charlotte's trendy South End neighborhood with 15,500 square feet of event space, including 18 meeting rooms and a Grand Ballroom.
Modern Room Amenities
Sonesta guestrooms feature laptop-friendly workspaces, air conditioning, and flat-screen TVs with satellite channels. Select suites include separate seating areas with sofas.
Local Culinary Excellence
Food For Thought Restaurant serves New American cuisine with Carolina Blue Crab Cakes and local fish, complemented by regional brewery selections. The venue operates for breakfast and dinner service.
Comprehensive Recreation Facilities
Sonesta Charlotte Executive Park maintains both indoor and outdoor pools, plus a 24-hour fitness center with elliptical machines, treadmills, and free weights. The property features an outdoor deck with firepit.
Strategic Transit Access
Located 9.5 miles from Charlotte Douglas International Airport with complimentary hourly shuttle service. The property provides direct access to NASCAR Hall of Fame and Bank of America Stadium via light rail connection.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy and Clean!
“The room was immaculate with comfortable bedding that made for a restful night's sleep.” view full review
Thoughtful Accommodations
“The hotel provided excellent accommodations, ensuring a comfortable experience for all guests.” view full review
Delicious In-House Dining!
“I was pleasantly surprised by the in-hotel dining options; each dish was flavorful and well-prepared.” view full review
Satisfying Showers
“The water pressure in the shower was impressive, providing a refreshing and invigorating experience.” view full review
General
No smoking on site
Wi-Fi
Paid parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness center
Services
Pet amenities available
Stores/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Seasonal outdoor pool
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Shallow end
Room features
Air conditioning
Heating
Dressing area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Show more
Location
5700 Westpark Drive,
Charlotte,
North Carolina,
United States of America,
28217,
North Carolina
Map view
5700 Westpark Drive,
Charlotte,
North Carolina,
United States of America,
28217,
North Carolina
City landmarks
Libraries
Billy Graham Library
2.4
mi
Seneca Shopping Center
4700 ft
Tyvola Mall
1.0
mi
Church
Ebenezer ARP Church
3700 ft
Mall
Starmount Center
4900 ft
Starmount Shopping Center
1.7
mi
Parks
Renaissance Park
1.3
mi
United States Citizenship and Immigration Services office
1.2
mi
Carolinas Concert Assn
1.4
mi
Mission Church
1.5
mi
Golf Course
Renaissance Park Golf Course
1.5
mi
Church
Steele Creek AME Zion Church
1.6
mi
Paramount Parks
1.8
mi
Jane Parks McDowell Marker
1.8
mi
Rex
1.8
mi
Broadway Theatre
Comedy Arts Theater of Charlotte
2.0
mi
Church
Silver Mount Baptist Church
1.9
mi
232 E Peterson Dr
Doc Porter's Distillery
2.1
mi
Queen's Park sign
1.9
mi
Park Square
2.3
mi
Church
Korean Presbyterian Church Of Charlotte
2.1
mi
Windsong Trails Community Ctr
2.1
mi
Church
Steele Creek Church Of Charlotte
2.1
mi
Maersk Anchor
2.2
mi
Charlotte Convention Center
2.2
mi
Dale F. Halton Arena
2.2
mi
Trinity Church
2.2
mi
Sharon Golf Course
2.4
mi
Charlotte Coliseum
2.3
mi
Church
Spirit of Liberty Church
2.2
mi
Nearby
The Men's Club of Charlotte
1100 ft
Restaurants
Chili's Grill & Bar W Park Dr
1600 ft
5521 W Park Dr
Kabuto Japanese Steak House
1800 ft
446 Tyvola Rd
Reviews and Ratings
Feedback from previous guests about their experience.
72%
were satisfied with the hotel and would gladly return
7.2/10
Very good
Rooms
7.4
Location
7.8
Service
8.6
Dining
5.6
Guest reviews
7.2/10
based on 5 reviews
7.8
7.8/10 based on 1167 reviews
Aiden
United Kingdom,
JanuaryÂ
2025
8.6/10
I had a lovely stay at this hotel, experiencing exceptional service and comfortable accommodations. The breakfast was diverse and satisfying, although I felt it was slightly overpriced. The location is convenient, with easy access to downtown attractions. However, the air conditioning unit in my room was a bit noisy at times, which detracted from an otherwise enjoyable experience.
Rooms
8.0
The room I stayed in was nicely appointed and quite spacious, though I did notice some noise from the air conditioning that could be bothersome for light sleepers.
Service
10.0
The service was outstanding. Every staff member I encountered went above and beyond to ensure my needs were met promptly and professionally.
Location
9.0
The hotel is located conveniently close to downtown Charlotte, making it easy to explore local attractions and dining options.
Dining
7.0
The breakfast buffet was impressive, with a wonderful selection that catered to various tastes. However, I did find it a bit pricey for what was offered.
Facilities
9.0
The common areas were well-maintained and offered a pleasant ambiance for relaxation and socializing.
Steven
United Kingdom,
NovemberÂ
2024
7.4/10
I had a nice stay at the hotel with comfortable rooms and friendly staff who made me feel welcomed. The location was convenient for my needs, but the dining options were a bit lackluster and could use improvement. Overall, it was a positive experience, though a few areas left some room for enhancement.
Rooms
8.0
The room was clean and spacious, though I noticed it could use some updates, especially in the bathroom area.
Service
9.0
The service throughout my stay was very friendly and accommodating, which really added to my experience.
Location
7.0
The hotel is in a good location, providing easy access to downtown and various attractions, but some late-night dining options are limited.
Dining
6.0
The breakfast offerings were decent, but I expected more variety from a place of this caliber.
Facilities
7.0
While the pool area looked nice, it could use some more upkeep to ensure a better experience.
Ella
United Kingdom,
NovemberÂ
2024
6.4/10
The hotel provided a pleasant stay overall, with clean and comfortable accommodations and friendly staff. However, it had some drawbacks, including hidden fees for parking and a dining experience that didn't meet expectations. While the location was decent, it felt a bit removed from Charlotte’s main attractions.
Rooms
7.0
The room was clean and offered a comfortable stay, though it could use some updates. I did experience issues with the refrigerator not working properly.
Service
8.0
The service was friendly and accommodating, yet there were some instances of misinformation regarding fees, which left me feeling confused.
Location
6.0
While the location is convenient, being surrounded by restaurants and other hotels, it felt a bit too far from downtown Charlotte for tourists who want to explore on foot.
Dining
5.0
The options at the restaurant were convenient but lacked variety, and the quality of the breakfast did not justify its price.
Facilities
6.0
Facilities were adequate, with some areas in need of attention, particularly cleaning near the pool area after busy evenings.
Samantha
United Kingdom,
OctoberÂ
2024
6.8/10
This hotel has its highs and lows; the staff was genuinely friendly and made efforts to ensure a pleasant stay, and the bedding was among the best I've experienced on my travels. However, I faced issues with room heating, which led to an inconvenient room switch, and the breakfast options left something to be desired for the price. Overall, it’s a decent choice if you find a good deal, but it comes with minor frustrations.
Rooms
7.0
The rooms were spacious but had heating issues that needed addressing, and my second room had only one bed instead of two as requested.
Service
8.0
Staff were friendly and tried their best to accommodate our requests, though the response to some issues could have been quicker.
Location
8.0
The hotel is conveniently located, making it easy to access various attractions around Charlotte.
Dining
5.0
Breakfast was mediocre at best, especially considering the cost; it was more suited for what I expected for $3 rather than $15.
Facilities
6.0
The overall facilities were adequate, but the dining options didn't meet expectations. Perhaps they need to reconsider their breakfast offerings.
Emily
United Kingdom,
SeptemberÂ
2024
7.0/10
I had a mixed experience at this hotel. While the room was clean and the bed comfortable, the hidden parking fee and the uninspiring breakfast left a sour taste. The staff were friendly, and despite some maintenance issues, the hotel had a decent location. However, I wish I'd been made aware of the extra costs upfront.
Rooms
7.0
The room was clean and comfortable, but I expected more considering the price.
Service
8.0
The staff were generally friendly, but I felt there was a lack of communication about additional fees.
Location
9.0
The hotel is conveniently located near downtown, which is great for accessing local attractions.
Dining
5.0
The breakfast was standard and not worth the additional cost; I expected better options for the price.
Facilities
6.0
Some areas lacked proper maintenance, which was disappointing.
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